tershouse
Terms of Use
Last updated: 12 November 2026
These terms apply when you use www.tershouse.ba, operated by tershouse d.o.o., Kolodvorska 12b, 71000 Sarajevo, Bosnia and Herzegovina (ID number 4202633770014, VAT number 202633770014). By using the site you accept them.
Memberships, day passes, room bookings and venue rentals have their own agreements and house rules. Where those differ from these terms, they take precedence.
1. Information on this site
We work to keep this site accurate and up to date, but prices, availability and opening hours can change. Prices shown on the site are in convertible marks (KM) and are for information. The offer that counts is the one you receive from our team or see in the member app when you book.
2. The tersAI assistant
tersAI is an automated assistant. It answers questions about tershouse and helps you send an inquiry. It can make mistakes, and its answers are not a binding offer.
A tour, booking, day pass or reservation is confirmed only when you receive a confirmation from our team or from our system. Please do not share sensitive personal information in the chat.
3. Inquiries and forms
When you send an inquiry, give us accurate contact details so we can answer. Do not use the forms or the chat to send spam, advertising, unlawful content or content that infringes someone else’s rights.
4. Acceptable use
You may browse the site and link to it freely. You may not interfere with how it works, try to gain unauthorised access to it or to the systems behind it, or use automated means to submit forms or chat messages in bulk.
5. Content and brand
The texts, photographs, design, logo and the tershouse name belong to tershouse d.o.o. or to the people who licensed them to us. You may share links to our pages and quote short passages with attribution.
Journalists and partners may use the brand assets published in the press section of the About page for editorial coverage of tershouse. Any other use needs our written permission.
6. Links to other sites
The site links to websites we do not run, such as social networks and partners. We are not responsible for their content or for how they handle your data.
7. Liability
We provide this website as it is. To the extent the law allows, we are not liable for indirect or consequential loss arising from the use of the site, from it being temporarily unavailable, or from reliance on information that later changed.
Nothing in these terms limits liability that cannot be limited by law, or the rights you have as a consumer.
8. Privacy
How we handle personal data is described in our Privacy Policy.
9. Changes
We may update these terms. The version published on this page, with the date at the top, is the one in force.
10. Governing law
These terms are governed by the law of Bosnia and Herzegovina. Disputes that cannot be settled by agreement are decided by the competent court in Sarajevo.
11. Contact
Questions about these terms: info@tershouse.ba, (+387) 33 670 742.